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Speak Up
(Safely)
You have the right to speak up about abuse, harassment, wage theft, or unsafe conditions. But in the hospitality world, doing so can feel risky—especially if you’re afraid of retaliation. This section helps you take action safely and strategically.
When to Speak Up Internally
If you’re comfortable and feel safe, start by documenting your concerns in writing and bringing them to:
• Your manager or supervisor
• Human Resources (HR)
• A trusted leader or owner
It’s not always effective—but it creates a paper trail.
How to Speak Up
Tips:
• Keep it factual, calm, and professional
• Avoid personal attacks or emotional language
• Ask for a written response or confirmation of your report
Include these details:
• Who was involved
• What happened
• When and where it occurred
• How it affected you
• What you’re asking them to do about it
Sample Complaint Email
(Customize as Needed)
Subject: Workplace Concern – Request for Support
Dear [Manager/HR Name],
I’m writing to formally report a workplace incident that occurred on [date] involving [name(s)].
[Briefly describe what happened – include facts, not opinions.]
I’ve documented the incident and would appreciate a meeting to discuss how we can resolve this appropriately. I am also requesting that this concern be kept confidential to the extent possible.
Thank you for taking this seriously.
Sincerely,
[Your Name]
When Not to Speak Up Internally
You may want to skip internal channels if:
• You’re reporting the owner or upper management
• HR has previously ignored complaints
• You’ve already faced retaliation
• You fear for your safety or job
In these cases, go straight to:
• EEOC
• State labor board
• A lawyer
• A press contact
When to Talk to a Lawyer
• You’re being harassed or assaulted
• You’ve been fired after speaking up
• You’re facing retaliation (schedule cut, demoted, etc.)
• You want to sue or file a formal complaint
Find help: [Link to free/low-cost legal resources]
Or contact us and we’ll help you find someone who’s got your back.
Protect Yourself
• Never speak up alone
if you’re nervous— bring a witness
• Don’t record conversations
unless it’s legal in your state
• Always save a copy of your report/email
outside of work systems
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